Returns & Exchanges Policy
Complete returns and exchanges policy - 30-day returns, no restocking fee, easy process for wrong, damaged or non-fitting items
Returns & Exchanges Policy – Bluprinter
Your satisfaction is our priority - Easy returns within 30 days
Last updated: November 14, 2025
At Bluprinter, we offer returns and exchanges within 30 days from the date you receive your order. If you need to return or exchange an item, please contact our customer support team to submit your request.
Restocking Fee
NO FEE
Bluprinter does not charge any restocking fees.
Return Method
NO RETURN REQUIRED
You do not need to send the item back to us.
Currency
USD
All refunds are processed in US Dollars (USD).
Refund Processing Time
7-14 BUSINESS DAYS
Refunds are processed within 7-14 business days after approval.
Return Label
No return label needed. Since you do not need to send items back, there is no requirement for a return shipping label. Simply contact our customer support team with your order information and photos of the issue, and we will process your return or exchange request.
📦 Note: When contacting us, please include a photo of your shipping label (from the original package) to help us locate your order quickly.
2. Conditions Eligible for Returns & Exchanges
You may request a return or exchange only if your item falls under one of the following categories:
a. Wrong / Damaged / Defective Products
Bluprinter will fully support cases where:
The product does not match the description on the website: wrong item, wrong material, wrong size.
The product arrives torn, dirty, wet, or covered with lint/hair.
The print has visible defects: blurred, misaligned, or incorrect placement.
Print damage occurs after the first wash (peeling, fading, etc.).
b. Incorrect Size
Applicable when the item received differs from the size chart by over 1.5 inches in measurement.
c. Non-fitting Items
Only t-shirts and tank tops are eligible for returns/exchanges due to fitting issues.
d. Shipping-related Damage or Errors
Bluprinter supports cases where the order is wrong, damaged, or faulty due to the shipping process.
💡 Please check your package carefully upon delivery. If you find any issues:
- Refuse the package immediately, or
- Contact Bluprinter within 30 days of delivery for assistance.
3. Products Eligible for Return
Items that meet the eligibility criteria listed above.
Items that show no signs of use, have the neck label intact, and remain in the original packaging.
Return/exchange requests submitted within 30 days from delivery.
4. Return & Exchange Process
Contact Bluprinter
When contacting us, please provide:
Order information.
Photo of the shipping label.
Photos clearly showing the damaged/wrong/defective area.
Photos showing accurate width & length measurements (if the size is incorrect).
Information about the item you want to receive as a replacement.
📸 Note: For orders with multiple items, please provide photos or videos of all items laid flat side by side.
Verification
After confirming that your item qualifies for return or exchange, Bluprinter will:
✓ Issue a refund (processed within 7-14 business days in USD), or
✓ Send a replacement within 7 business days.
✓ You do not need to send the item back (no return label required).
Important Notes
⚠️ Items returned without Bluprinter's prior verification will not be supported.
💱 Replacements will be issued for items of equal or greater value (price differences may apply).
International Orders
For international orders
60 DAYS
support window from date of delivery
For international orders, defective or unwanted items are supported within 60 days of delivery.