FAQs

Short answers. The linked policy page controls if a slogan on the homepage disagrees.

How much is shipping?

$5.99 flat per order for Standard shipping, or $7.99 per order for Premium / Express. The same rate applies to all products. Free Standard shipping on orders of $99 or more. International orders (European Union countries, Singapore, South Korea and Japan) are $20 for the first item and $7.99 for each additional item. Tax is calculated at checkout. See the Shipping Policy.

Do you accept returns?

Not for a change of mind or a size you chose. If we print it wrong, send the wrong item, or it arrives damaged, tell us within 14 days of delivery and we reprint or refund. See the Refund Policy and Returns & Exchanges.

How long does an order take?

Press-on nails take 1–4 business days to make, then Standard delivery takes 7–12 business days. Blanket, suncatcher, and ornament items take 2–7 business days, then 12–20 business days. All other items: Standard delivery takes 7–12 business days. International delivery usually takes about 15–30 days after production. The ranges are on the shipping page and on checkout.

How do I reach a person?

Call +1 205-389-9573 or email [email protected], Monday–Friday, 9:00 a.m.–5:00 p.m. US Eastern Time. We do not run a 24/7, WhatsApp, or iMessage desk.

Who am I buying from?

Bluprinter LLC, on a small print-on-demand marketplace where independent sellers list designs. Seller payout rules are in the Seller Agreement and do not replace your customer terms.